Shipping, Returns, and Store Policy

Shipping:

Free shipping on all orders over $200!!!

The Coach Pyramids reserves the right to charge a shipping fee for all orders less than $200 or for overseas. 

 

Shipping Method

Standard

Express

Estimated Delivery Time

5-7 Business Days 2-3 Business Days

Cost of Shipping

Calculated at Check Out (Canada Post)

Free on orders over $200 in Canada

Overseas will be charged the amount it costs us to send (up to $50) 

 

FREE on Orders over $200

 

Payments and Privacy:

We accept all major credit cards. All payments are processed by PayPal which helps protect your information with industry-leading security and fraud prevention systems.

 

Sales Tax:

All orders within Canada will be subjected to a sales tax. 

 

Item Availability

Despite our continuing efforts in adjusting the website merchandise with our stock, there will occasionally be some items that appear on the website that are out of stock. If this occurs, a member of our team will immediately contact the client via email. The client will then have the option to get a refund or exchange. The merchandise available at The Coach Pyramids is subject to change.

 

Returns:

Thank you for shopping with The Coach Pyramids!!! In the event that you're not satisfied with your purchased item(s), you may return your order in store for exchange or store credit, or you may mail your item(s) back to us for a full refund; within 15 days of the delivery date (Exceptions may be made due to Covid-19 Customer Safety Concerns).   *Shipping costs not included.*

All returned items must be unworn with the original tags still attached. Altered items will not be accepted. Please ensure that you're able to present a valid receipt/packing slip with your return; if you are mailing your returned item, please include this inside the package. 

Please note that shipping costs and return shipping costs are non-refundable and will be at your own expense.  We will not pay brokerage charges on returned goods.

All items listed as on sale are final sale and may not be returned to The Coach Pyramids. 

Return in store at:

The Coach Pyramids
250 Argyle Street North
Caledonia, ON
N3W1K9

or mail to:

The Coach Pyramids
250 Argyle Street North
P.O Box 2064
Caledonia, ON
N3W2G6

 

Gift Cards:

ÔĽŅGift Cards¬† for The Coach Pyramids are available for purchase on our website and¬† and will be redeemable for use Online.¬† Upon purchase, of an online gift card, a unique code will be sent to your email. For use, just enter it upon checkout online! Gift¬†Certificates are also¬†available for purchase online and in store.¬†Gift Certificates can be purchased here¬†or¬†on our toll free number, 1-877-212-4438 in any amount which may then be promptly forwarded to the address you provide.

 

Still Have Questions?

For any other issues or inquiries please contact us toll free at 1-877-212-4438 or 905-765-2029 or email us at thecoachpyramids@gmail.com. We are available to help you Daily by e-mail and currently in store Tuesday to Saturday from 10-5. You can also send us a message on our Facebook page, linked below. 

Thank you for your Support!