Contact us

Frequently asked questions

Do you ship overseas?

Yes, we ship to Canada, the United States, and internationally. Free shipping on orders over $200 to Canada and the US. International orders have a flat rate of $50 CAD.

How long will it take to get my order?

Standard shipping takes 5-7 business days within Canada and the US. Express shipping (2-3 business days) is also available. International deliveries may take longer. Delivery details will be provided in your confirmation email.

Can I return my order?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $200 to Canada and the United States. Shipping fees apply to orders under $200.

Still got Q's?

Check out our frequently asked questions page for our full list of most common queries.

SEE FAQS

Contact us

Have a question, or want a product recommendation? Get in touch. You can also reach us directly at thecoachpyramids@gmail.com or call 289-443-7666 (toll-free: 1-877-212-4438).

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Our Store

The Coach Pyramids Inc.
Unit 6B, 737 Golf Links Road
Ancaster, ON L9K 1L5, Canada

Phone: 289-443-7666
Toll-free: 1-877-212-4438
Email: thecoachpyramids@gmail.com

Hours:
Monday – Saturday: 10am – 5pm EST
Sunday: 12pm – 5pm EST